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Citrix End User Experiencing monitoring Service does not Start with the Following Error :

When troubleshooting an EdgeSight 5.0 SP1 Issue on XenApp 4.5 HRP03, I got the Following workaround from Citrix (as originally this is a DotNet Framework Issue) to deal with the "Citrix End User Experiencing Monitoring Service" not starting correctly and Generating DCOM errors event ID 10005 and Event ID 7000 : "The service did not respond to the start or control request in a timely fashion"

To solve this issue, please follow the following procedure :

  • Create a SemsService.exe.config file within the %ProgramFiles%\Citrix\EUEM\Service\ folder
  • Open the File and fill it with :


  • Save the File
  • restart the Service
  • Please Note that this Fix requires the DotNet Framework SP1 to be installed (or at least the Relevant Hotfix from KB 886695)

    Click Here to Download a Sample file

    posted on Tuesday, February 10, 2009 1:01 PM by Pierre Marmignon    

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