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XenApp Sessions Cleaner - Not Initiating a Reboot

7/6/2009 1:14 PM

Johnny_m

Joined: 7/7/2008

Posts: 8

Re: XenApp Sessions Cleaner - Not Initiating a Reboot

Hi Pierre,

That worked a treat were now error-less !

The locales are set ok, the thread starts but doesnt restart the machine. I have got around this by running a scheduled task to reboot instead.

Thanks for yout time !

7/6/2009 9:42 PM

Pierre Marmignon

Joined: 6/18/2008

Posts: 233

Re: XenApp Sessions Cleaner - Not Initiating a Reboot Modified By Pierre Marmignon on 7/7/2009 12:06:11 AM

Dear Johnny,

Thanks for your feedback.

About the reboot thread, do you have a "Processing Scheduled Smart Reboot : Logging Off All Sessions" audit log in the application event's viewer ?

If all is ok you should then a a "Processing Scheduled Reboot : 23:57" audit log in the event viewer.

If You don't have this log, then the thread is not executing so the reboot API call is not initiated. This is mainly an incorrect locales configuration.

To overcome this, launch a cmd and type time /t. If the output is 4:54 PM then you have to use 4:35 PM (with the space) if you want the server to be rebooted at this specific time.

Otherwise there is something preventing the API call to execute and we may need to investigate further.

Best Regards,

Pierre

7/7/2009 12:56 PM

Johnny_m

Joined: 7/7/2008

Posts: 8

Re: XenApp Sessions Cleaner - Not Initiating a Reboot

Hi Pierre, The local is ok. I have attached below the event logs that are created when the reboot is initiated.

Many Thanks

John.

Event Type: Success Audit
Event Source: CitrixTools Sessions Cleaner
Event Category: None
Event ID: 0
Date:  07/07/2009
Time:  10:10:01
User:  N/A
Computer: SWNCXD01
Description:
Disabling Logons Before Reboot

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

*****************************************************************

Event Type: Success Audit
Event Source: CitrixTools Sessions Cleaner
Event Category: None
Event ID: 0
Date:  07/07/2009
Time:  10:15:00
User:  N/A
Computer: SERVER1
Description:
Processing Scheduled Smart Reboot : Logging Off All Sessions

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

*****************************************************************

Event Type: Success Audit
Event Source: CitrixTools Sessions Cleaner
Event Category: None
Event ID: 0
Date:  07/07/2009
Time:  10:20:04
User:  N/A
Computer: SERVER1
Description:
Processing Scheduled Reboot : 10:15

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

*****************************************************************

Event Type: Information
Event Source: USER32
Event Category: None
Event ID: 1074
Date:  07/07/2009
Time:  10:20:05
User:  DOMAIN\serviceaccount
Computer: SERVER1
Description:
The process XenAppSC.exe has initiated the restart of computer SERVER1 on behalf of user DOMAIN\serviceaccount for the following reason: No title for this reason could be found
Reason Code: 0x0
Shutdown Type: restart
Comment:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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