Welcome to the support page.
Since the beginning, the CitrixTools.Net team has been committed to fix all bugs for their free tools in a best effort mode.
We've received lots of feedbacks regarding production environments and the need for dedicated support.
That's why there are now two support levels :
- The free support : In best effort mode, relying on FAQ's, Feedback Center and Forum's posts
- The Premium Support : Customers with premium support will have access to a specific Premium Support Page containing a Knowledge Base along with a dedicated Support Cases Management System, allowing to submit and follow support cases. Premium Support users also have access to early releases (available about 3 monthes before public releases) and enhancement requests.
To subscribe to the Premium Support option, please go to the Subscriptions Page or contact us using the contact form in the About Us section.