Working with Citrix Provisioning Server, you may have encountered the issue of having a "Found New Hardware" prompt when using Cache on Device Hard Disk. When provisioning XenApp Servers, this issue's impact is minimized because only Administrators can see the popup. When it comes to provisioned Desktops, all users are seing the message at every logon, so it's important to find a way to fix it. Citrix is providing an old Ardence Tool to manage this issue but in somes cases it does not work. The prompt is related to a new Hard Disk Signature found (actually the Local HD used for cache) and detected as a new hardware by the system. To detect an Hard Disk, Windows is using a Disk Signature that is stored into the registry. If a new signature is detected, then the prompt is raised. To overcome this issue, the solution is to ... |